dingdong777Privacy Policy

This page describes what we collect when you use dingdong777 and how we keep that data protected. We take your privacy seriously. When you open an account, place selections on Liga 1 or Piala AFF matches, play live-dealer tables, or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we collect certain personal and financial information. This policy explains what we collect, why, how long we keep it, and what rights you have.

We collect data only for legitimate business purposes: to verify your identity, process your deposits and withdrawals, settle your selections fairly, comply with anti-money-laundering regulations, and provide customer support. We do not sell your information to third parties for marketing. We do not use your account history to target you with external advertising. We encrypt your data and restrict access to authorized staff only.

Our servers may sit outside your jurisdiction, but we apply the same data protection standards across all regions where dingdong777 operates. If you have questions about how we handle your data, contact our support team through your account dashboard or email our privacy officer directly.

What We Collect and Why

When you place selections or play games on dingdong777, we log your activity—which matches you selected, which live-dealer tables you accessed, which slot games you played, which esports tournaments you tracked. We store this data to calculate your tier status, determine your weekly cashback eligibility, settle your selections according to official results, and dispute any claims about your account history.

We collect transaction records for every deposit and withdrawal. This includes the amount, payment method, timestamp, and settlement status. We retain transaction records for at least seven years to comply with financial regulations across regions including Jakarta, Surabaya, Bandung, Medan, and Semarang.

We also collect limited technical data: your device type (smartphone, tablet, desktop), browser type, IP address, and approximate geographic location derived from your IP. We use this to detect fraudulent access attempts, optimize our platform for different devices, and understand regional usage patterns. We do not sell this technical data to advertisers or analytics companies.

Third-Party Data Processors

We share your data only with third parties who process it on our behalf under strict confidentiality agreements. Our payment processors (the companies that handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) receive your payment method and transaction details to execute deposits and withdrawals. These processors are bound by their own privacy policies and cannot use your data for unrelated purposes.

Our KYC verification provider receives your identity documents and address proof to verify your credentials. This provider does not store your documents permanently; they delete records after verification completes, typically within 30 days.

We may disclose your information if required by law—for example, if a government agency issues a lawful request, or if we are ordered by a court to provide account records in connection with fraud investigation or criminal proceedings.

We encrypt your personal data in transit and at rest. We do not share your information with marketers, data brokers, or third-party advertisers under any circumstances.

Your Data Rights and Our Retention Policy

Under data protection laws in supported regions, you have the right to request access to your personal data, correct inaccurate information, and request deletion of your data subject to certain exceptions. To exercise these rights on dingdong777, contact our support team with documentation of your request. We respond within 30 days.

We retain your account data as long as your dingdong777 account is active. If you request account closure, we anonymize your personal information but retain transaction records for seven years to comply with financial regulations. We delete or anonymize your identity documents and address proof within 90 days of account closure unless law requires us to retain them longer.

We retain activity logs (which matches you selected, which games you played) for as long as your account is active and for three years after closure for dispute resolution and regulatory audit purposes. We retain payment processor logs and transaction records for at least seven years.

Cookies and tracking

We use session cookies to keep you logged in. We do not use persistent cookies or third-party tracking pixels. You can disable cookies in your browser settings without losing core functionality on dingdong777.

Idul Fitri and holiday data

We may adjust promotional calendars around Idul Fitri, Idul Adha, Imlek, or Nyepi. We do not collect data about your religious beliefs or holiday observances; we only track your account activity to determine promotion eligibility.

Data breach protocol

If we discover a security breach affecting your data, we notify you by email within 48 hours and describe the nature of the breach and steps we've taken to remediate it.

International data transfer

Your data may be processed by dingdong777 systems located outside Indonesia. We apply the same encryption and access controls regardless of server location.

We update this privacy policy periodically to reflect changes in our data practices or applicable regulations. Material changes are communicated to your registered email address at least 14 days before they take effect. Your continued use of dingdong777 after notice of updates constitutes acceptance of the revised policy.

To contact our privacy team about this policy or to exercise your data rights, reply to support requests through your dingdong777 account dashboard or email our privacy officer. We commit to transparency about how we handle your information and to protecting your data with industry-standard encryption and access controls.